All Australian Energy

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Privacy Policy

Privacy Policy

Last Updated: 12/10/2025

Welcome to All Australian Energy. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your information in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect We may collect the following types of personal information:

1.1 Personal Identifiable Information (PII):

  • Name
  • Email address
  • Phone number
  • Mailing address

1.2 Non-Personal Information:

  • Browser type and version
  • Device information
  • IP address
  • Cookies and analytics data

1.3 Sensitive Information: In limited cases, we may collect sensitive information, such as demographic details, only with your explicit consent.

2. How We Collect Information We collect personal information through:

2.1 Direct Interactions:

  • When you fill out forms on our website
  • When you contact us via email or phone

2.2 Automated Technologies:

  • Cookies and similar tracking technologies
  • Analytics tools to track website usage and performance

2.3 Third Parties:

  • Data provided by payment processors or social media platforms when you engage with us through those channels

3. How We Use Your Information We use your personal information for the following purposes:

3.1 To Provide Services:

  • Process your orders or inquiries
  • Deliver services or products

3.2 To Improve Our Website:

  • Monitor website performance
  • Analyze user behavior to enhance user experience

3.3 To Communicate with You:

  • Respond to your inquiries
  • Send updates, newsletters, or promotional materials (with your consent)

3.4 To Comply with Legal Obligations:

  • Adhere to Australian laws and regulations

4. Disclosure of Information We may disclose your information:

4.1 To Third-Party Service Providers:

  • Payment processors
  • Delivery partners
  • IT service providers

4.2 For Legal Compliance:

  • When required by law, court orders, or government authorities

4.3 With Your Consent:

  • In circumstances where you have explicitly agreed to share your information

5. Storage and Security of Data We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure by:

  • Using secure servers and encryption
  • Regularly updating security measures
  • Limiting access to authorized personnel

6. Cookies and Tracking Technologies Our website uses cookies to:

6.1 Enhance User Experience:

  • Remember your preferences

6.2 Analyze Website Traffic:

  • Track user behavior for analytics purposes

You can control cookie settings through your browser.

7. Access and Correction Under the Australian Privacy Principles, you have the right to:

7.1 Access Your Information: Request a copy of the personal information we hold about you.

7.2 Correct Your Information: Request corrections to any inaccurate or outdated information.

To make such requests, contact us using the details provided below.

8. International Data Transfers If we transfer your data outside of Australia, we will ensure that the recipient country has appropriate data protection laws or that adequate safeguards are in place.

9. Third-Party Websites Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.

10. Complaints and Inquiries If you have concerns about your privacy or wish to make a complaint, please contact us at:

All Australian Energy
Email: enquiries@aae.com.au
Phone: 0433 256 964
Address: 1/57 Second Avenue North Warrawong NSW, Australia

We aim to resolve all complaints promptly and in accordance with the Office of the Australian Information Commissioner (OAIC) guidelines.

11. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be published on this page with a revised effective date.

Thank you for trusting All Australian Energy. Your privacy is our priority.